Privacy Policy

Privacy Policy in Full, Section by Section

1. Who we are

   This website is operated by SEO 1A, a search engine optimization company that works with manufacturing and industrial companies. In this policy, “SEO 1A”, “we” and “us” mean SEO 1A, and “you” means a visitor to this website or a customer who buys from it.

   If you have any question about this policy or about your personal data, contact us at inquiry@seo1a.com or +1 646-389-7095.

2. Information you give us through our forms

   When you use the contact form, request a free SEO analysis or request a free trial of Tell You Who, we collect the details you type in: your name, company, email address, phone number, website address, the subject and your message.

   We use these details to answer you, to prepare the analysis or trial you asked for, and to follow up with you about SEO 1A services. The form is delivered to our team by email. Our forms use a hidden spam-trap field instead of a CAPTCHA, so no extra data is collected to check that you are a person.

3. Orders, subscriptions and payments

   When you buy a product or subscription, such as Tell You Who or the AI-Powered Sales Assistant, our WooCommerce store collects your name, company, billing address, email address, phone number and the details of your order. Subscriptions require a customer account, so we create one with your email address and send you the login details.

   Card payments are processed by Stripe. Your card number goes directly to Stripe and is not stored on our website; we only receive a payment confirmation and limited card details, such as the card type and last four digits. Stripe’s privacy policy is available at https://stripe.com/privacy (opens in a new tab).

   We use order information to deliver and bill your subscription, to provide support, and to keep the accounting and tax records the law requires.

4. Booking a call

   If you book a call through our scheduling page, we collect your name, email address, phone number and the time you choose, so we can confirm the appointment, send you reminders and hold the call.

5. Free website tools

   The ADA/WCAG Compliance Check and the W3C HTML & CSS Validator ask only for the address of a public web page. That address is sent to our server, which loads the page and runs the checks. The tools do not ask for your name or contact details.

   The AI Visibility Check is calculated in your browser. Your answers are not sent to us.

6. Website visitor identification (Tell You Who)

   SEO 1A may use its own Tell You Who service on this website. When you visit, Tell You Who can match your visit with business contact data, for example your name, company, job title, business email address and phone number, mostly for visitors from the United States. It records the pages you view and how long you spend on them.

   We use this information to understand which companies are interested in our services and to contact them about SEO 1A. You can ask us at any time to stop contacting you and to delete this information; see “Your privacy rights” below.

7. Analytics and site search

   We collect statistics about how visitors use this website, such as the pages viewed, how visitors arrived, and the type of device and browser used. We use these statistics to improve the website and our content.

   When you use the search box, the search terms are recorded without any information that identifies you, so we can see what visitors look for. Our store also records how a visitor arrived at the site before placing an order, for example from a search engine or a newsletter link.

8. Cookies

   Cookies are small text files that a website stores in your browser. This website uses:

   Store cookies that remember the contents of your cart while you shop. They contain no personal details and expire after your session or within two days.

   Order source cookies that note how you arrived at the website, so that an order can be linked to its source. They are short-lived.

   Login cookies for customers and administrators who log in. They last for two days, or two weeks if you select “Remember Me”, and are removed when you log out.

   You can block or delete cookies in your browser settings. If you block store cookies, the cart and checkout will not work.

9. Videos and embedded content

   The videos on this website are played from our own server, not from a video platform, so watching them does not share data with a third party.

   Some pages may include content from other websites. Embedded content from other websites behaves in the exact same way as if you visited the other website, which may collect data about you, use cookies and track your interaction with that content.

10. Comments

    Comments are turned off on this website, so we do not collect comment data.

11. Who we share your data with

    We share personal data only with service providers that help us run the website and our business, and only as much as they need to do their job: our website host, Stripe for payments, our email delivery service, and the data partners behind Tell You Who.

    We may also share data when the law requires it, to protect our rights, or as part of a sale or merger of our business.

12. How long we keep your data

    We keep form messages and booking details for as long as we need them to respond and follow up with you, and as part of our business records. Order and payment records are kept for as long as accounting and tax laws require. Customer accounts stay open until you ask us to close them.

    Website backups and security logs, which may contain IP addresses, are kept for a limited time and then overwritten.

13. How we protect your data

    The website uses an encrypted HTTPS connection, security software that blocks attacks and records suspicious activity, and regular backups. No website can be completely secure, but we work to protect the data you give us.

14. Your privacy rights

    You can ask us to give you a copy of the personal data we hold about you, to correct it, or to delete it. You can also ask us to stop contacting you. This does not include data we are obliged to keep for administrative, legal or security purposes. To make a request, email inquiry@seo1a.com; we may need to confirm your identity first.

    If you live in the European Union, the United Kingdom or a similar jurisdiction, you also have the right to restrict or object to our use of your data, to receive your data in a portable format, to withdraw consent at any time, and to complain to your data protection authority.

    If you live in California or another U.S. state with a privacy law, you have the right to know what personal information we collect and how we use and share it, to delete or correct it, to opt out of the sale or sharing of personal information, and not to be treated differently for using these rights. We respond within the time the applicable law requires.

15. Where your data is processed

    SEO 1A is based in the United States, and our service providers mainly process data in the United States. If you visit from another country, your data will be transferred to and processed in the United States.

16. Children

    This website is meant for businesses and is not directed at children. We do not knowingly collect personal data from anyone under 16.

17. Changes to this policy

    We may update this policy when our website or services change. The “Last updated” date at the top shows when it last changed.